Having some Issues?
Below you can find some of our most frequently asked questions about Cyclone and the content we produce. If you're unable to find your answer here, then please reach to us on our social media or shoot an email to us on the contact us page.
Where can I purchase your content?
At this time we produce content solely for the Minecraft Marketplace. The Marketplace allows for third party creators such as ourselves too sell our worlds, texture packs, and skins to customers.
My device says I am not connected to the internet.
If you are connected to a Wi-Fi router, check your Wi-Fi router if the green lights for Wi-Fi (WLAN) and Internet are both blinking. This means they are switched on and enabled.
Run the Network troubleshooter. To diagnose your network configuration, perform the steps below:
1. Open Start menu, then click Settings icon.
2. Click Network & Internet
.3. On the left pane, click Status
.4. Click Network troubleshooter to diagnose and fix network problems.
My map is not loading. What happened?
Cyclone is only responsible for creating and publishing content. Unfortunately, we can not troubleshoot issues with Minecraft, but Mojang does have a perfect step by step guide for this issue! Check out [https://help.minecraft.net/hc/en-us] for more information.
In the mean time we can provide the following help:
- Ensure you are running the most up to date version of Minecraft
- Check that the device(s) being used are up to date on their own software
- See if the device has enough storage for your download, and if it does try to reboot it
I want to join your team! What can I do?
Cyclone hires people from all over the world! Those interested in applying should head over to the APPLY page and submit their application there. The website is updated frequently to display what position(s) are open as well as their specific requirements. Some positions which hire for include:
- Bedrock Developer
- Game Artist
- Level Designer
- Pixel Artist
- Voice Actors